Shipping and Delivery
**Shipping Information and Delivery Policy**
**Order Processing and Shipping Time**
- We strive to ship all orders within 24 hours of receipt, unless items are on backorder.
- Expedited orders placed after 1:00 PM MST will be processed the next business day. Please note that expedited shipping is calculated based on business days and excludes weekends and holidays.
- If you choose to pay for other shipping options, we will do our best to accommodate your request.
**Tracking and Confirmation**
- To ensure you receive your order tracking information, please provide an email address at checkout.
- A confirmation email with an invoice and tracking number will be sent upon shipment.
- It is the customer's responsibility to track their shipment using the provided tracking number and to confirm the delivery date.
**Domestic Shipping Information**
- We ship to all 50 states within the United States.
- Domestic orders are generally shipped via USPS, with an estimated delivery time of 3-5 business days.
- In certain cases, Titan Motorcycle Co. of America may choose a more cost-effective shipping method at its discretion.
**International Shipping Information**
- International orders are shipped at the discretion of Titan Motorcycle Co. of America to ensure the most cost-effective service, typically via USPS or UPS.
- Delivery time for international orders is typically 6-10 business days unless a quicker option is selected.
**Shipping Rates**
- We offer competitive shipping rates based on the weight and destination of your order.
- You can estimate your shipping cost during checkout by entering your zip code.
**Shipping Errors**
- If you encounter any issues with your order, including wrong or missing items, please report it within 48 hours of delivery.
- Contact us through the provided contact page, and the time of your email will be recorded.
- Titan Motorcycle Co. of America is not responsible for wrong, lost, or damaged shipments reported after 48 hours.
**Shipping and Delivery FAQs**
**Will my order ship the same day?**
- While we strive to ship all orders within 24 hours on business days, unexpected delays may occur. We are committed to providing updates via email to keep you informed about your order’s progress. If you have any questions, please contact our customer service team.
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**Shipping Information and Delivery Policy**
**Order Processing and Shipment**
- Titan Motorcycle Co. of America endeavors to process and ship all orders within twenty-four (24) hours of receipt, excluding orders for items on backorder. This timeframe may be extended at the sole discretion of Titan Motorcycle Co. of America without prior notice.
- Orders requesting expedited shipping and placed after 1:00 PM MST will be processed the next business day. Expedited shipping calculations are based on business days and do not include weekends or holidays.
- Titan Motorcycle Co. of America will make reasonable efforts to accommodate any requests for alternative shipping options when additional fees are paid by the customer. However, fulfillment of such requests is not guaranteed.
**Tracking and Confirmation**
- Customers are encouraged to provide a valid email address at the time of purchase to receive order confirmation, including an invoice and tracking information.
- The responsibility to track and monitor the shipment lies solely with the customer, utilizing the tracking number provided to confirm delivery status.
**Domestic Shipping**
- Titan Motorcycle Co. of America ships to all fifty (50) states within the United States.
- Domestic shipments are typically handled by the United States Postal Service (USPS), with an estimated delivery timeframe of three (3) to five (5) business days. However, Titan Motorcycle Co. of America reserves the right to select an alternative shipping method if deemed more cost-effective.
**International Shipping**
- All international orders are shipped at the discretion of Titan Motorcycle Co. of America to ensure the most economical shipping service, typically through USPS or United Parcel Service (UPS).
- The estimated delivery period for international shipments is six (6) to ten (10) business days, barring the selection of an expedited shipping option.
**Shipping Rates**
- Shipping charges are determined based on the weight of the order and its destination. Customers may estimate shipping costs during the checkout process by entering their zip code or applicable international postal code.
**Shipping Errors and Discrepancies**
- Any discrepancies, including incorrect or missing items, must be reported by the customer to Titan Motorcycle Co. of America within forty-eight (48) hours of delivery. The timestamp of the email communication will serve as the official record of the report.
- Titan Motorcycle Co. of America disclaims all liability for shipments that are incorrect, lost, or damaged, and for any claims reported beyond the forty-eight (48) hour window.
**Failure to Receive Order**
- In the event of non-receipt of an order, customers are required to promptly contact Titan Motorcycle Co. of America’s customer service department for resolution.
**Shipping and Delivery FAQ**
**Will my order ship the same day?**
- Titan Motorcycle Co. of America aims to ship orders within twenty-four (24) hours on business days; however, unexpected delays may occur. The company commits to providing timely updates via email regarding order status. For inquiries, customers should contact customer service directly.
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